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The Magic Layer

Do we need a communications expert on our board of directors?
Do we need a communications expert on our board of directors?

Boards of directors are often made up of a people with variety of skillsets, experience, and networks, but what they often lack is someone with deep communications experience. Adding a communications director can attract new talent and customers ...

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Is it too late for a business to talk about social and racial injustice?
Is it too late for a business to talk about social and racial injustice?

We have received so many questions around how a business should approach communications on social equity, racial injustice, and the Black Lives Matter movement. How should this fit within a brand's messaging and content strategy, and is now too late?

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Are 2020-2021 content strategy conferences, webinars, and virtual events worth it?
Are 2020-2021 content strategy conferences, webinars, and virtual events worth it?

Before March of this year, I highly advocated for attending one or two content strategy, communications, or marketing conferences. Then everything changed. Should you attend virtual events to continue with professional learning?

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How has the COVID-19 crisis affected content strategy efforts?
How has the COVID-19 crisis affected content strategy efforts?

Content marketing and content strategy are often not considered essential, when money gets tight. But audience communication is an essential part of business survival.

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What's included in content strategy kickoff?
What's included in content strategy kickoff?

Setting expectations throughout a project is obviously important, but I still often forget to address this question: what's on the agenda for a content strategy kickoff? And who should attend?

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2019 content and messaging conferences and events: are they worth It?
2019 content and messaging conferences and events: are they worth It?

Communicating with your audiences effectively is probably the most important thing you can do next to having a profitable business strategy. What kind of content strategy workshops, webinars, or educational training should you be attending?

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How frequently should we create and send content?
How frequently should we create and send content?

How frequently should you publish your blog or send emails to your customers? It depends on your product or service and your audience expectations. Here's a content strategy guide to help.

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The power of story: how do we get the CEO to believe?
The power of story: how do we get the CEO to believe?

Your team knows content strategy and a good old fashioned brand narrative will support the business and audience goals -- and help differentiate you. But the CEO and executive team are not convinced. What do you do? Here's a place to start.

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