Ask a Content Strategist

Is a content strategy for a health care organization, a technology company, and a educational company the same? Or are there differences? You guessed it, there are differences. Let's look closer at the communications for the health industry.

An audience journey map -- or user journey map or audience mapping -- is the path your audience takes from becoming aware of your company and ...

Here are 9 mobile editing and writing best practices you need to consider when thinking about writing content for mobile experiences.

At some point during your content strategy and content writing process, you’ll end up with some loose ends; content that you don’t want to call too much attention to, but you don’t want to delete because it’s important stuff -- these are FAQs.

How frequently should you publish your blog or send emails to your customers? It depends on your product or service and your audience expectations. Here's a content strategy guide to help.

Designers and developers have been playing with content in motion for years. User experience designers consider it an imperative tool. But content strategists?

Your online reputation … your whole business … depends on trust.So how can you leverage website content to make something so subjective -- audience trust -- happen for you? Watch this quick video and get 10 tips.

What do you do when you've just spent a bunch of time and money redesigning your whole web experience, paid money to direct traffic to it, and then ... nothing? It's time for a Content Analysis.